KomplyOS vs. ServiceTitan
ServiceTitan dominates field service for HVAC, plumbing, and electrical trades. KomplyOS is purpose-built for building compliance inspection companies — NFPA templates, tri-state regulatory tracking, and technician dispatching at a fraction of the cost.
At a Glance
KomplyOS
Best for: Building compliance inspection companies that need NFPA templates, tri-state regulatory tracking, recurring billing, and a complete field service platform without the enterprise price tag.
ServiceTitan
Best for: Large HVAC, plumbing, and electrical contractors needing a mature enterprise platform with deep dispatching, call booking, and revenue analytics across high-volume residential and commercial trades.
Feature-by-Feature Comparison
See exactly how the two platforms compare across every category that matters.
Data sourced from public websites as of March 2026. Pricing estimates based on published information and industry reports.
Where KomplyOS Wins
Compliance-First Platform
KomplyOS is built specifically for compliance inspection companies. Every workflow — NFPA inspection forms, deficiency tracking, regulatory filing support, and tri-state compliance tracking — is native to the platform. ServiceTitan has none of these features.
3× Cheaper for Compliance Teams
KomplyOS Professional runs $699/mo for 15 users. ServiceTitan pricing starts around $2,000+/mo for a comparable team size, with additional fees for add-on modules. KomplyOS includes a 14-day free trial; ServiceTitan requires a sales call.
Faster Onboarding
KomplyOS teams are typically running within one business day. ServiceTitan implementations regularly take weeks and require dedicated onboarding specialists. For smaller compliance businesses, a complex ERP-style rollout is overkill.
Purpose-Built Inspection Templates
NFPA 25, 72, 13, and other compliance templates ship out of the box. Technicians fill out inspection forms on their phones — iOS, Android, or browser — with conditional logic, photo fields, and electronic signatures. ServiceTitan has no equivalent.
Where ServiceTitan Wins
We believe in being transparent. Here is where ServiceTitan has strengths you should know about.
Larger Ecosystem & Integrations
ServiceTitan has a mature marketplace with dozens of third-party integrations for marketing, financing, and dispatch optimization. If your business depends on integrations beyond the core field service stack, ServiceTitan has more options today.
Proven at Enterprise Scale
ServiceTitan powers some of the largest HVAC and plumbing contractors in North America. If you are running 200+ technicians across multiple regions and need enterprise-grade call center integrations and revenue intelligence, ServiceTitan has that track record.
Pricing Comparison
Estimated monthly cost for a 15-user team.
KomplyOS
$699/mo
Professional plan — 15 users, 50 buildings, full compliance features, AI assistant included
ServiceTitan
~$2,000+/mo
Estimated starting price for 15 users — pricing not published, requires sales demo
Which Should You Choose?
Choose KomplyOS if you…
- Run a building compliance or fire inspection company
- Need NFPA inspection templates out of the box
- Want transparent pricing without a sales call
- Need tri-state regulatory compliance tracking
- Want to get started in days, not weeks
- Need offline mobile inspections for basements and mechanical rooms
Choose ServiceTitan if you…
- Run a large HVAC, plumbing, or electrical contractor (not a compliance company)
- Need deep call center booking and revenue analytics for residential trades
- Require enterprise integrations with dozens of third-party marketing tools
- Already invested in the ServiceTitan ecosystem and switching cost is high
Frequently Asked Questions
- Does ServiceTitan have NFPA inspection templates?
- No. ServiceTitan is a general field service platform designed for HVAC, plumbing, and electrical trades. It does not include NFPA inspection templates, compliance-specific form builders, or regulatory tracking for fire and life safety inspections. KomplyOS ships with pre-built NFPA 25, 72, 13, and other compliance templates.
- How much does ServiceTitan cost compared to KomplyOS?
- ServiceTitan does not publish pricing publicly. Based on industry reports and user accounts, a 15-user plan typically runs $2,000/mo or more, excluding add-on modules. KomplyOS Professional is $699/mo for 15 users, with all features included and a 14-day free trial. No credit card required to start.
- Can KomplyOS replace ServiceTitan for a compliance company?
- Yes — and for most compliance inspection businesses, KomplyOS is a better fit than ServiceTitan. KomplyOS handles scheduling, dispatch, mobile inspections, client management, equipment tracking, and billing, all built specifically for the compliance vertical. ServiceTitan's strengths (call center booking, HVAC revenue analytics) are largely irrelevant to inspection companies.
- Does KomplyOS have offline mobile support like ServiceTitan?
- Yes. KomplyOS includes full offline mode for iOS and Android. Technicians can complete inspections, capture photos, and fill out forms without cell signal — critical for basements, mechanical rooms, and buildings with poor coverage. Data syncs automatically when connectivity is restored.
- How long does KomplyOS onboarding take vs. ServiceTitan?
- KomplyOS teams are typically live within one business day. You can sign up for a free trial, import your buildings and clients via CSV, and have technicians running inspections the same day. ServiceTitan implementations are significantly more complex, often requiring weeks of professional services and dedicated onboarding support.
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